Betwinner offers a 24/7 customer support service, which also
includes various options through which you can reach the betting
To satisfy all these options, simply click on the "Contacts" button
from the Betwinner website located at the bottom of the page or
application. There are three different options provided in this
- Email - The first option is to contact Betwinner technical assistance at any time by e-mail at
created for the International market.
This email address is designed for general queries but the operator also provides a contact to his security service at
where it is advisable to write in English to speed up the assistance. Other contact details are not designed for players, but rather potential business partners and media representatives.
- Livechat - You can contact directly from the bookmaker's
website, where a Betwinner employee can handle any irregularities in
a live chat. You may receive a message that the employee is
currently offline, even on business days. It is up to you to decide
whether to wait, and probably within a few minutes the support will
be accessible again or if you prefer to use e-mail instead of chat.
You can use the chat for communication in a certain number of
languages, obviously the Italian language is supported.
- Telefono - You can make your own questions to customer
support using the even a telephone line (call not free), the
switchboard is in English language.
This is available by calling
+44 203 936-29-96,
assistance available 24 hours a day, 7 days a week on this line. The
time it takes to wait for an answer is also quite short in most
cases, but during the weekends it increases.
What this bookmaker can improve, however, is to develop a category
of frequently asked questions (FAQ) that is currently lacking. Such
a category will save a lot of time to both: To the bettors, but also
to the company, because the bettors will not ask the same question
that the others have done over and over again to the representatives
when there is an answer presented on the page.
However, most things become clear enough once you read the terms and
conditions of the website and for some operations, such as placing a
bet, there are even detailed guides. Furthermore, for most of
Betwinner's services you are free to read our articles that we have
published on the website you are reading.